About the Founders.
He is a multifaceted, efficient, reliable & dynamic entrepreneur who uses creativity, leadership, and teamwork to design and execute solutions that create value for the client as well as for end-user. He is a B.Tech. dropout and has a collective work experience of over a decade to date. Saksham started working on his first start-up back in early 2009, followed by one more start-up before founding Acropolis in 2016, with the motive to cater well-tailored, perfectly customized tech solutions to businesses across the globe.
His motive has helped multiple entrepreneurs working in different business verticals in leveraging the latest and trending technologies to become a pioneer in their industry. His natural empathy towards client relationships and smooth-yet-firm hold over sales, marketing and branding have positioned Acropolis as a market leader in international markets. Beyond his working hours, Saksham likes to spend time with his family and friends. At leisure, he loves to cook at times and indulge in soulful music. “Be it teamwork or family – both remain together, always being there for each other, no matter what” he strongly believes.
What are the concept and the objective behind your business?
New age businesses with great business ideas and huge potential are continuously being launched in multiple industry verticals such as healthcare, education, retail, manufacturing, energy, travel/hospitality, entertainment, logistics, real estate, etc., the list of industry verticals is endless. Though these businesses don’t belong to the hardcore IT industry, their business ideas are mostly technology-driven and these businesses cannot tap the market properly without leveraging the power of technology.
However, they lack IT knowledge and IT infrastructure since they do not belong to an Information Technology background and hence, they struggle in establishing themselves. These businesses can be sky-rocketed if they can be facilitated with adequate IT consultation and IT infrastructure to operate seamlessly. Our objective is simple, to facilitate world-class software solutions crafted specifically for such businesses scattered across the globe.
What are the solutions you are focusing on?
We are majorly focusing on custom software development solutions to fit client’s business needs, including web design, web app development, mobile app development, gadget app development, IoT (Internet of Things) solutions, blockchain solutions, artificial intelligence-driven solutions, augmented reality/virtual reality (AR/VR) solutions, big data solutions, cloud computing solutions, analytics solutions, etc. We offer strategic managed IT services along with consultation for building up the IT infrastructure for our clients’ businesses. This covers up strategy & planning, UI/UX design services, end to end technology-based product development services, software testing/quality assurance (QA) services and IT maintenance services.
How you are using analytics & AI in augmenting your products and services?
We consider analytics and AI as a tool for stepping up business capabilities. There are three major domains where we use analytics and AI for our services.
- Automating business processes
- Gaining insight through data analysis
- Engaging with end customers
We use analytics & AI for automation of digital and physical tasks, such as back-office administration or financial activities using ‘RPA’ which stands for ‘Robotics Process Automation’. With RPA, we create solutions that can act like a human inputting and consuming information from multiple IT systems, such as transferring data from live systems into systems of record, reaching out to multiple systems to update records & handle customer communications, reconciling failures to charge for services across billing systems by extracting information from multiple document types, “reading” legal and contractual documents to extract provisions using natural language processing, etc., the list goes on.
We create algorithms and use them to detect patterns in huge volumes of data to further interpret their meaning. We develop AI & analytics-driven machine-learning applications to help businesses in predicting what end customer is likely to buy, identifying fraud in real-time, analyzing warranty data to identify safety problems in manufacturing processes, automating personalized targeting of digital ads, etc., while being thoroughly data-intensive and detailed. One such machine learning version that we are using is deep learning, which specifically imitates the activity in the human brain in order to recognize patterns. With this, we have been helping our clients in improving their performance on jobs that only machines can do, such as programmatic ad buying.
We are also backing up our services with natural language processing, which includes programmed intelligent agents (chatbot) which can offer 24/7 customer service to our clients’ end customers in the customer’s natural language. Natural language processing also helps our clients in increasing personalization, engagement, and sales.
Are you a solution provider in AI? If yes, what are your offerings?
Absolutely, we are one of the leading solution providers for Artificial Intelligence. Our AI-driven offerings are as follows:
AI-Driven Sales & Marketing Automation
We offer AI-driven sales & marketing automation solutions that improve accuracy & predictability in sales & marketing capabilities and turn possible leads into customers.
AI-Driven Customer Retention Solutions
Our services for customer retention help our clients in easily identifying their unsatisfied customers and take effective steps to overcome hidden issues that restrict customers from being loyal to our clients.
We help our clients in interpreting their complex data effortlessly, detect trends, identify patterns that promote the quality of their business. We empower their business with the unmatched benefits of machine learning.
Natural Language Processing
With NLP, we offer solutions that improve communication between systems and humans. We specialize in NLP technology that enables machines to understand and interpret human sentiments, and take relevant actions based on this understanding.
AI-Driven Chatbot Development
We create highly advanced AI-powered intelligent virtual agents, which are capable of understanding and interpreting human behavior and delivering extensive support as well as enriching customer experiences.
AI-Driven Image Processing
We’ve expertise in the futuristic image processing technologies, as we develop and deliver high-tech visual applications that have the capability to analyze, acquire, and synthesize images and determine patterns in them.
AI-Driven Predictive Analysis
Predictive Analysis helps our clients in analyzing the latest market trends and requirements using our services like data mining, predictive modeling, and machine learning. We understand their end-customer requirements and efficiently optimize resource usage.
AI for Decision Management
We help our clients in making effective business decisions using reliable algorithms and predictive systems. Our solutions simplify and automate business decisions with AI-assisted business decision management. For creating robust knowledge virtualization systems we leverage the power of AI technology, which helps the businesses of our clients to use reliable databases for taking the right business decisions.
Robotics Process Automation
We also possess Robotic Process Automation skills. We build powerful applications that carry out repetitive processes on the basis of user-generated or machine-learned instructions, without the need for human intervention.
AI-driven IT Infrastructure Maintenance
We offer 24/7 maintenance & support for AI-driven IT infrastructure with quick & effective resolution at each severity level. This helps our client’s business and application stay at the top all the time.
What is your biggest challenge?
“Challenges never get over” you have to get over the challenges. In the initial days, the biggest challenge was to operate with super tight cash flow. Another big challenge was to find like-minded professionals with complementing skill-sets to build our core team, but this had to be done as we are focused on offering seamless IT service experience throughout all business verticals. Now I have started considering challenges as a tool to upgrade ourselves to the next level. Every time we solve a challenge, we are better versions of ourselves than ever before.
Who are your competitors and how do you differentiate yourself from them?
We aim to be the topmost custom software development company across the globe in terms of service quality and client satisfaction. This summarizes what we are competing with every IT company who is focusing on custom web and mobile apps development and helping their clients grow exponentially. We differentiate us from our competition by allowing our clients potentially visualize the solutions which they didn’t think were possible. We improve our performance on a daily basis with the help of our clients’ feedback and regularly competes with the best version of ourselves.
What are your future plans to scale up your business?
We are currently operating with 4 ODCs (Offshore Development Centers) situated in Pune, Bengaluru, Hyderabad & Mumbai, and headquarters in New Delhi. We are now working on having our associate offices in multiple countries to expand our physical presence across the globe. Future plans include the launch of IT products with vision & mission to touch & upgrade daily lives.
What are the career opportunities within your organization?
We currently have multiple openings for ColdFusion Engineers with a minimum of 2+ years of experience each. We have more career opportunities for technology enthusiasts, R&D engineers, designers, developers, QA testers and marketers. For further career opportunities related queries, drop us a line at [email protected]
According to you what makes a leader?
There is no fixed recipe to make a leader but ingredients definitely include hard work, persistence, positivity, and confidence. Leaders do not lead with force, but with keen interest & faith in everything that they do. Having the right and positive outlook even in the worst circumstances and willingness to embrace failures certainly helps in leading the right way.
What is the best learning you had in your career and who is your best teacher?
Past experience is always a great teacher, be it good or bad. I keep learning not only from my experience but also from others’ experiences. The best learning in my career is – we should find and stick to what we are good at and learn to delegate the rest of the tasks to colleagues or partners who are good at those tasks. Attempting to handle everything on our own usually goof things up.
2 key lessons for young minds.
- Your friend circle constructs your destiny. It is super important to keep your circle tight and inspiring. Also, you have got no obligation to please everyone, practice to say no to non-productive engagements.
- Everyone has their own unique thought process and it is absolutely fine if others are not understanding or appreciating your aspirations or your goals. Simply be confident and have faith in your thought process and back it up with thorough research and with a fitting plan.